Mystique Warranty

Mystique's Gem Guarantee

Mystique's Diamond Quality Cubic Zirconia and other Lab Created Gems are covered by a Lifetime Guarantee to retain their original brilliance and luster and against cracking or chipping under normal wear. In the unlikely event this should ever happen, Mystique will provide a replacement gem at no charge to the original purchaser.

We reserve the right to replace the gem with the closest color and cut available at the time. After one year, from the date of purchase, fees for stone setting and goldsmithing apply.

Mystique's Jewelry Guarantee

All Mystique jewelry designs are guaranteed to be solid 14K gold, 18K gold, or Platinum in accordance with the United States Bureau of Standards, and are covered by a one year guarantee against any defects in design or craftsmanship, subject to normal wear. Due to the nature of precious metals, natural wear does occur. Any repairs that may be necessary after the first year are subject to goldsmithing fees.

All repair and modifications must be performed by Mystique of Palm Beach to maintain the status of the guarantee. Any work performed by another jeweler will nullify Mystique's guarantee. Mystique reserves the right, at our option, to repair or replace the jewelry under this guarantee.

Mystique's 100% Satisfaction Guarantee

If for any reason you are not completely satisfied with your purchase, simply return it to us postage prepaid within 10 days and we will immediately issue a refund for the full purchase price of the merchandise. Some exceptions to this policy apply.

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