Call Customer Service Department
We strive for customer service excellence! We are happy to take your order by phone, advise on jewelry selection, discuss a Special Order, or answer any questions you may have. Please call our Customer Service Department if you would like to place an order by phone, or if you have any questions.
Monday through Friday
12:00 Noon to 4:00 pm, Eastern Time
(customer service hours are temporarily reduced during COVID-19 restrictions)
Returns, Repairs, Correspondence
Repair services are suspended at this time. We apologize for the inconvenience. Please do not send your jewelry to our location.
We invite you to send a message to us using the contact form at the bottom of this page, or call our Customer Service Department at (800) 778-0080. We will add your name to a list and contact you once we are able to resume accepting repairs. Thank you so much for your patience and understanding. Stay well and be safe!
Mystique Customer Service
1201 US Highway 1
North Palm Beach, FL 33408
Email Customer Service
Please complete the fields below to send an email to Mystique Customer Service. Let us know your preferred method of contact. If you have a question about a particular item, please include the name of the item or the SKU number. We look forward to hearing from you and will reply as soon as possible.