Contact Us


Call Customer Service

We strive for customer service excellence! We are happy to take your order by phone, advise on jewelry selection, discuss a Special Order, or answer any questions you may have.

Customer Service Department

Please call our Customer Service Department if you would like to place an order by phone, or if you have any questions.

Monday through Friday
12:00 Noon to 4:00 pm, Eastern Time
(customer service hours are temporarily reduced during COVID-19 restrictions)

(800) 778-0080
(561) 775-0305 (local or international)


Visit Palm Beach Store

Mystique of Palm Beach Worth Avenue location is temporarily closed at this time due to the COVID–19 virus. We apologize for the inconvenience.

Mystique of Palm Beach
250 Worth Avenue
Palm Beach, FL 33480
(561) 655-3008



Returns, Repairs, Correspondence

Repair services are limited at this time. We apologize for the inconvenience. Please reach out to us before sending your jewelry in for repair.

Mystique Customer Service
1201 US Highway 1
Suite 310
North Palm Beach, FL 33408

(800) 778-0080
(561) 775-0305 (local or international)



Email Customer Service

Please complete the fields below to send an email to Mystique Customer Service. Let us know your preferred method of contact.

If you have a question about a particular item, please include the SKU number. We look forward to hearing from you and will reply as soon as possible.

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