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Mystique's Gem Guarantee
Mystique's Russian formula Cubic Zirconia and other Man Made Gems are covered by
a Lifetime Guarantee to retain their original brilliance and luster and against
cracking or chipping under normal wear. In the unlikely event this should ever
happen, Mystique will provide a replacement gem at no charge to the original
purchaser. We reserve the right to replace the gem with the closest color and
cut available at the time. After one year, from the date of purchase, fees for
stone setting and goldsmithing apply.
Mystique's Jewelry Guarantee
All Mystique jewelry designs are guaranteed to be solid 14K gold, 18K gold, or
Platinum in accordance with the United States Bureau of Standards, and are
covered by a one year guarantee against any defects in design or craftsmanship,
subject to normal wear. Due to the nature of precious metals, natural wear does
occur. Any repairs that may be necessary after the first year are subject to
goldsmithing fees.
All repair and modifications must be performed by Mystique of Palm Beach to maintain the status of the guarantee. Any work performed by another jeweler will nullify Mystique's guarantee. Mystique reserves the right, at our option, to repair or
replace the jewelry under this guarantee.
Mystique's 100% Satisfaction Guarantee
If for any reason you are not completely satisfied with your purchase, simply
return it to us postage prepaid within 10 days and we will immediately issue a
refund for the full purchase price of the merchandise. Some exceptions to this
policy apply; please see our Return Policy for detailed guidelines.
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